Constant packet loss icon while playing

Thanks for the updates!

If it's happening around the same time each day I'm wondering if it could be a local issue of some kind. Have you tried reaching out to your ISP to see if they're seeing any problems in the area around that time of day? 

/Kent

@EA_Kent I have been in constant contact with them as well and they’ve even reached out to other companies that are part of the route. They weren’t seeing anything.

@Korokoku It's not coming from internet providers but from ea servers but they don't want to acknowledge it....

@Korokoku 

Is there a lot of other network traffic happening in your home? Are there any other devices connected to the same network? 

/Kent

@EA_Kent The only traffic going on at the time would be the computer playing Apex. It does seem like things have improved somewhat, but nobody has been able to give answers on why. The game was completely unplayable for about a month. Something happened on the EA servers side clearly because a number of new ones have been added and while it now wants to default me to New York every time, at least those actually show 4% packet loss consistently and I avoid them.

@Korokoku 

Thanks for following up!

I'm glad to hear things have improved for you. If it starts acting up again can you let me know? 

/Kent

@EA_Kent Yeah, I'll certainly keep an eye on it