Forum Discussion

4 years ago

Solved

Constantly bad ping

Been playing this game for over 3 years. Main menu i have St Louis servers selected. Says im supposed to get 20-30 ping but yet when im in game im constantly 60-70 ping. The game i just played I aske...

EA_Lanna
4 years ago
Hi @NewWorld998,

It may help with expectations to know that Answers HQ is a player helping player platform with millions of members posting daily. It wouldn't be a substitute for official support if that's what's you require. We aim to do what we can, when we can but we are not customer support agents. Please keep that in mind and contact the support team directly if you need more immediate assistance. Contact options like live chat or phone will offer real-time support.

In the meantime, for troubleshooting your ping issues, I'd recommend starting out with the basic and advanced connectivity steps from the EA Help website.

- EA_Lanna

EA_Lanna

Community Manager

4 years ago

Hi @NewWorld998,

It may help with expectations to know that Answers HQ is a player helping player platform with millions of members posting daily. It wouldn't be a substitute for official support if that's what's you require. We aim to do what we can, when we can but we are not customer support agents. Please keep that in mind and contact the support team directly if you need more immediate assistance. Contact options like live chat or phone will offer real-time support.

In the meantime, for troubleshooting your ping issues, I'd recommend starting out with the basic and advanced connectivity steps from the EA Help website.

- EA_Lanna

NewWorld998
4 years ago
@EA_Lanna theres no issue on my part. every streamer i see that plays this game gets god awful ping. sad a company that makes hundreds of millions has worse servers than any other game ive played in my life