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ArthurDurry's avatar
ArthurDurry
3 years ago

Continuously asks me to reset my password; cannot log in even after doing so

This is a very frustrating issue that I cannot myself find a workaround or solution for. When I launch Apex from my steam library and get to the login screen, it tells me my credentials are expired, ...
Midnight9746's avatar
Midnight9746
Hero+
2 months ago

flystem37908465​ & ProfoundBuffalo1​ Seeing as this is an older thread, I'll be locking it here.

Furthermore, when this issue occurs, its usually caused by being linked to an old or disabled EA Account. You would need to contact EA Support for assistance as mentioned by Queen:

EA_QueenBee wrote:

If you're trying to sign in but keep being asked to reset your password, then it's possible your Steam account is already linked to an old or disabled EA account. I recommend that you reach out to our live support team so they can take a look for you, and see how they can best help you:

https://help.ea.com/en/contact-us/

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