Forum Discussion

7 years ago

Solved

Could not load Bank digest file

On an Xbox. When launching the game I get the initial splash screens and then it goes to the black loading screen with the logo bottom right for mutilpe minutes before briefly showing this error and ...

EA_Darko
7 years ago
It may be worth reinstalling the game @CDub913 as it could be a case that a file has been corrupted.

Darko

EA_Darko

Community Manager

7 years ago

Don't think I have seen that one before @CDub913.

Would you mind checking that you are running the most up to date version of the Xbox OS and also that Apex Legends is fully up to date.

Darko

CDub913
7 years ago
Both are up to date. This started a couple days ago after the recent Apex update.
- EA_Darko
  Community Manager
  7 years ago
  It may be worth reinstalling the game @CDub913 as it could be a case that a file has been corrupted.
  
  Darko
  - CDub913
    7 years ago
    Thank you, reinstalling the game fixed the issue.