7 years ago
Crash after update Season 1
Always the same type of crash, while playing the game quit without error. This time I upload the apex_crush.txt and my dxdiag.txt . I hope we can find the true reason for this crash. Sorry for my e...
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number 1080ti
Enter RAM memory size in GB 32GB
What is your gamertag/PSN ID/EA Account name? TannyOP
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Octane
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Between bunker and Airbase
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 10
When did this happen? (dd.mm.yy hh:mm) March 22nd 12am CST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game freezes then crashes
What should be happening instead? Not freezing, not crashing
Steps: How can we find the bug ourselves? Play a few games, it seems to happen to me more at night than during the day.
crash:
{
R5Apex: 000000000035A6E6
EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 000000000035A6E6
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 0x01000001
rbx = 0x00007FF79D61E5F0
rcx = 0x00007FF783836860
rdx = 0x00000230430ED5E0
rsp = 0x0000004E0BA4E0A0
rbp = 0x00007FF783836860
rsi = 0x00000230430ED5E0
rdi = 0
r8 = 0x0000004E0BA4E100
r9 = 0x0000004E0BA4E0F0
r10 = 2047 // 0x000007FF
r11 = 0x00007FF79E61F540
r12 = 8
r13 = 0
r14 = 119
r15 = 64
rip = 0x00007FF777B8A6E6
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}