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shiftdesu's avatar
shiftdesu
New Novice
22 days ago

Frequent crashes on Nintendo Switch2 during matchmaking

The game constantly crashes on Nintendo Switch2 right when a match is found or during the loading screen. It happens so often that it's becoming unplayable. Please look into this.

7 Replies

  • shiftdesu's avatar
    shiftdesu
    New Novice
    20 days ago

    ​It frequently happens when connecting to a Ranked match, regardless of the map. It usually occurs during the loading screen or just before the match begins.

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    18 days ago

    shiftdesu​, are you getting any error messages when this happens? If so, could you add a screenshot of the message here? 

  • shiftdesu's avatar
    shiftdesu
    New Novice
    17 days ago

    Sorry for the message being in Japanese, but here is the screenshot of the error. It shows 'code:leaf' and says 'Connection to server timed out'.

  • shiftdesu's avatar
    shiftdesu
    New Novice
    16 days ago

    Sorry for the message beging in Japanese, but here is the error screenshot. It shows 'code:leaf'.

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Thanks, shiftdesu​!

    Can you tell me what internet provider you're using? 

    Also check and see if it improves if you're connecting to a different Data Center and let us know. 

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