Forum Discussion

6 years ago

Crash every other game

This happens every other game. This is just insane. The amount of crashing has had since its beginning is just staggering, and this is probably the worst it's been, at least for me, since launch. So,...

EA_Blueberry

Community Manager

6 years ago

@HZ-Almaril

Everything looks updated from what I see. There are some Twitch UI, Firefox, and Whatsapp errors. Can you try reinstalling all those programs and make sure they have the latest updates? I see that you have a camera attached, I doubt that's causing the crashes, but it's worth experimenting to see if removing that helps. Could help point you in the right direction on whether the drivers for that need to be reinstalled.

Do you use any lighting software at all and do you crash if you play the game after a clean boot? (immediately launch the game once the PC boots back up and do not play with any overlays)

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

HZ-Almaril

6 years ago

@EA_Blueberry Hi, tried everything. It seems that I mostly (exclusively ?) crash when I stream on twitch with OBS. The game with every setting on low + stream has a huge performance issue (drops to 40-50fps at times). Every setting on high without stream, no issue. It looks like to me that if it pushes my computer too much, it freezes and crashes (but somehow only in the pre-match phase ?)
Well, make of it what you need. To make it short : stream + apex = constant crash, apex only = doesn't seem to crash.
In any case, since many people have this issue, it'll probably need to be fixed by the devs themselves.