I cant cross progress my xbox account to pc
When i login to apex on pc it doesnt give me the option to cross progress and when i went to ea to connect my steam account (I thought it would fix it because i already have my xbox account linked) It said that my steam account has already been linked to my ea account for a different email and im trying to get cross progression because i have so much on my xbox account and i really cant lose it because i only play on pc now
Hey Ol08212,
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress and it will appear to have reset. Progress cannot be moved between different accounts.
If you're trying to link your Steam account to the same EA account that had your Xbox progress, this error would pop up if this EA account already had a different Steam account linked in the past. Cross progression just allows you to access the content on an EA account with the platforms connected to that same account, so you wouldn't be able to combine progress from two EA accounts by moving Steam from one to the other, unfortunately.
We are not able to make any changes to your account status or progress via the forums, but if something was linked or unlinked incorrectly it may be worth contacting support to see if the original platform can be re-linked - keep in mind they cannot transfer any content, so they'd really only be able to assist if you had accidentally unlinked already.
