Forum Discussion

Seasoned Adventurer

7 years ago

Crash (The game is suddenly paralyzed and closed)

Some games I can complete and others the game is paralyzed and closed without showing error. I have Titanfall 2, Battlefield 5, 1, 4, 3 and other games and this does not happen, I can play without p...

EA_Cade

The Sims Team

7 years ago

@iSharKoSanty OK, have you tried a http://bit.ly/Clean_Boot to see if the game locks up still?

iSharKoSanty

Seasoned Adventurer

7 years ago

@EA_Cade I tried that, but the same thing happened, the game froze and closed on the windows' desk without showing an error.

Why does this happen?

Ily_FPS
7 years ago
We wait @EA_Cade !
EA_Cade
The Sims Team
7 years ago
@iSharKoSanty @Ily_FPS Can you provide a DXDiag please?
- iSharKoSanty
  Seasoned Adventurer
  7 years ago
  @EA_Cade My Dxdiag
  DxDiag.txt84 KB
  - EA_Cade
    The Sims Team
    7 years ago
    @iSharKoSanty Can I get an MSInfo as well the next time you get the crash?