4 years ago
CRASH
When making the first descent of a match, APEX crashes and force-quits the app without showing any error message.
When making the first descent of a match, APEX crashes and force-quits the app without showing any error message.
Hey @disease_phobia on which platform are you seeing this issue?
Darko
pc/ORIGIN and STEAM
Can you grab me a DxDiag @disease_phobia: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
I was able to find DxDiag.txt instead of DxDiag.exe.
I had the same crash as before. I immediately restarted apex and I can join the match. This time, however, I took some time and restarted apex. Then I got this error message.Unable to rejoin an abandoned match (code😕nake)".
The SID listed in the lower right corner of the error message is 848713:12000:000000
code😕nake
code: snake
If I had to guess, the most recent crash I can think of is that I surfed the web in another window during matchmaking, came back to the APEX screen when the jumpmaster was announced, and crashed when I descended from the dropship. (APEX is in full screen mode.)
But if you ask me if I was always surfing the net in a separate window when all the recent crashes occurred, I have my doubts.
Hey @disease_phobia can you share your DxDiag in English if possible?
Darko
The Japanese part can be translated relatively accurately by using the translation site DeepL. Since I don't have much knowledge about PC components, I think it would help people who have the same problem as me if you translate it into the appropriate words on your side.