Hey all,
Are you playing through Origin or Steam? Have you already tried repairing the game or verifying the integrity of the game files to see if that makes a difference at all?
/Kent
Hey im playing on Origin and I have crash after Im starting a game. cant play after S8 update
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1650
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? EverblueLucy
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Waiting to pick a legend
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting to pick a legend
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I had no problem before the season 8 update
When did this happen? (dd.mm.yy hh:mm) 02.02.2021
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It kicks me out of the game
What should be happening instead? I should be able to pick a Legend and just begin playing
Steps: How can we find the bug ourselves? I don't know
I've been playing for months and never had any problems, since the update for season 8 i haven't been able to play a single match.
Please help me fix this.
I don't know if there are other people that have this problem, but i have a good PC and i don't think the problem should be with my system.
@everbluelucyi fixed mine with my squad by going to apex in your game library > sellect settings > Repair...
Its the extra 10 gig after the 45 gig update that bugs matchfinding.
were u playing on origin or steam?
Hi, I'm running on the exact same specifications as yours and my gameplay constantly stutters and crashes apex instantly.
It goes up to a point where I'm not even able to launch the program without it absolutely stuttering instantly.
I play destiny 2 on ultra settings and don't face a single stutter, but apex on the other hand this is the second time this issue has happened right before a major update and everything goes south.
The first time was right before season 7 and now its before season 8.
During the beginning of season 7 an update launched which fixed the problem but it came back a day before the season 8 patch.
Apex crashed my pc and I had to force a shutdown on my laptop for it to actually shut down.
When will this end </3
Community Manager
