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RAY_Raizy's avatar
RAY_Raizy
5 years ago

Crashing since Season 8

Hi, I'm an Apex streamer, since the Season 8 update my game has been crashing to desktop randomly with no errors, usually 3-4 times a day.

There's 2 ways of the crash happening:

1. The game freezes for around 2 seconds, appears to have recovered from it (where everything starts moving again), and then a second later crashes to desktop

2. Just crashes to desktop randomly, no error or anything (This one is more common)

My game has been running fine before Season 8, it was crashing at the start of Seaon 7 but that's a different crash(screen turn black) and most people had that, game worked fine for the rest of Season 7 after the fix came out.

I've tried:

1. Reinstalled my Windows 10

2. Reinstalling my graphics driver multiple times

3. Verified game files and found no missing files (Steam)

4. Running the game as administrator

However none of those things seemed to help.

Help would be greatly appreciated!

Cheers

3 Replies

  • RAY_Raizy's avatar
    RAY_Raizy
    5 years ago

    My PC specs:

    Gigabyte Z490 UD

    Intel i9-10900f

    Gigabyte RTX 3070 Eagle OC

    G.Skills Royal series 16GB 3600Mhz RAM

    Seagate BarraCuda 1TB HDD

    Samsung 850 EVO 250GB SSD

    Samsung 970 EVO Plus 500GB SSD (Game installed here)

    Coolermaster V650 Gold PSU

  • CrazyEyedOldMan's avatar
    CrazyEyedOldMan
    5 years ago

    Heyo @RAY_Raizy 

    I had a similar issue in the past on my XSX console. What it turned out being was that some audio assets could not be loaded fast enough, causing critical failures during play.

    I’m no PC expert, but it might be worthwhile to check the physical connections of those portions of the motherboard, in addition to verifying your audio drivers/settings. Sometimes new drivers can break the game due to them not yet being supported because of recency of release. In these cases, rolling back a version can help.

    For the most part, if a game crashes without an error, it’s because of core assets failing to load. If the issue persists after the above, it might be worth trying migrating the files to another drive, as you have mentioned having multiple. Additionally, verify that the drive being used is high-priority for loading, as it might just be being suppressed by another’s call.

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