cross pr

So, like about a week ago my account got merged on apex, but nothing transferred over from my PS account to my steam account now when I got the option to merge my account I personally, did not get the option to have which account was going to be the primary account so I can have all my old skins my high-ranking kill badges and all that stuff like that, but it lagged out when it was loading the screen so i waited for it to finish loading and after about 10 minutes it still didn't do anything so I restarted the game  and reloaded it up and it put me to level one game me nothing at all none of my skins reset my level to 1 and the only thing that did change was my user name to the one I had on my ps4 which was {TEPE}MikeyKingz. If there is any way you can fix it id be so happy and would enjoy playing the game again like i used to but from going to level 24 before the merge to 1 again with losing 3 legends i had to repurchase is frustrating.  Oh yeah, I did have to link my ps4 account to this ea account i dont know if that would be the problem and if there's anyway i can fix it at all