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SethIsNotOnline's avatar
SethIsNotOnline
Seasoned Newcomer
2 years ago

cross progression apex issue

When my Xbox and PC accounts merged in Apex Legends, I only received those old pack skins, and not all of my other skins. Did this happen to anyone else, and did you get the rest of your skins back? ...
cross-progression
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hey @SethIsNotOnline 

To confirm which platforms progress and skins are you missing? (Xbox or PC?)

Also to confirm was either account previously linked to a different EA account?

  • SethIsNotOnline's avatar
    SethIsNotOnline
    Seasoned Newcomer
    2 years ago

    @EA_Illium I am missing my Xbox skins, all my PC skins stayed. I also have no knowledge of either account being connected to a different EA account. This is my only EA account.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      2 years ago
      Hi @SethIsNotOnline,

      Would it be possible to get the Xbox Gamertag your using and some of the skins you had?

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