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SethIsNotOnline's avatar
SethIsNotOnline
Seasoned Newcomer
10 months ago

cross progression apex issue

When my Xbox and PC accounts merged in Apex Legends, I only received those old pack skins, and not all of my other skins. Did this happen to anyone else, and did you get the rest of your skins back? ...
cross-progression
EA_Illium's avatar
EA_Illium
Icon for Community Manager rankCommunity Manager
10 months ago

Hey @SethIsNotOnline 

To confirm which platforms progress and skins are you missing? (Xbox or PC?)

Also to confirm was either account previously linked to a different EA account?

SethIsNotOnline's avatar
SethIsNotOnline
Seasoned Newcomer
10 months ago

@EA_Illium I am missing my Xbox skins, all my PC skins stayed. I also have no knowledge of either account being connected to a different EA account. This is my only EA account.

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    10 months ago
    Hi @SethIsNotOnline,

    Would it be possible to get the Xbox Gamertag your using and some of the skins you had?

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