Forum Discussion
@EA_Mako
Do I lose my ranked divetrails and badges I earned on PS4 from s1-s5 if my pc account is higher than my PS4 account?
Certain badges from Apex Legends’ earlier seasons which were previously earned on a non-primary account (an account that isn't the highest level at the time of Cross Progression) may not merge into the new Cross Progression enabled account that will be used going forward.
If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.
For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn is currently investigating returning these badges to affected users in the future.
We will have more to share about this investigation and its outcome at a later date.
As far as dive trails, keep in mind only the first two ranked series resulted in permanent dive trails, with the rest only lasting one season. If you had a dive trail from the first two series that's no longer appearing after Cross Progression goes live, be sure to let us know via Bug Report, thanks!
- 2 years ago
Why remove the option to opt-out. I don't want to merge my PS and PC account I want to keep the separate. It seems like that will work if you created a new account after the merge event.. So why force the merge?
- 2 years ago
I unlinked my xbox account from an old ea account 2 days ago and relinked it to my ea account with my steam account on it for when cross progression comes out. now when i get on my xbox it says -9999 for all the coins and i cant see the legends i own. I did it cause now know merging only is allowed if its on the same ea account which i put it on 2 days ago.
- zeno_1822 years agoRising Traveler
hello, this is my situation:
PS account:
number of Apex Packs: A
Apex Coins: B
Craft Metals: C
same PC account:
number of Apex Packs: X
Apex Coins: Y
Craft Metals: Z
what happens when Cross Progression arrives? thank you.
ps. among Apex Packs I have Legendary ones and Event ones, too; on both accounts, of course.
- EA_Mako2 years ago
Community Manager
Hi @zeno_182,
As you noted your PlayStation and PC accounts are on the same EA account, you'll have access to all this content regardless of platform once Cross Progression is live on your account.
The exception would be any platform-exclusive content in those packs, which would only be available on that particular platform.
- 2 years ago
Did you get it fixed? I have the exact same problem.
- 2 years ago
Will old ranked achievements and badges eventually synchronize between platforms? I lost a lot of ranked stats and badges on my non-primary account.
- thequickn3ss2 years agoNew Novice
Hiya Mako! Noticed this as well, missing multiple seasons battle pass badges as well as their levels. Have had multiple conversations with EA Help Services with no results. Any further updates? Considering you posted this back in October.
- EA_Mako2 years ago
Community Manager
Hi @thequickn3ss, thanks for the question.
For badges that can't be earned again in-game like those from prior Battle Passes, the matter is still under discussion though we don't have any particular updates to share just yet I'm afraid.- thequickn3ss2 years agoNew Novice
Thanks on the update @EA_Mako !
noticed in the shop under the currency tab it linked me to the answer. Your further discussion update is most welcome to hear.
source : Apex Legends FAQ - An Official EA Site https://www.ea.com/games/apex-legends/about/frequently-asked-questions#cross-progression
"I lost some of my content when Cross Progression went live. What happened to it?
Due to the way legacy content was stored, some items in the game were inherently tied to stats. Since we cannot merge stats, some of the items that are tied to stats, such as Ranked Rewards, Battle Pass Badges, and Collection Event badges, may be lost in the process. The items potentially impacted are:" - ea
Just seems really awkward that with the addition of cross progression that the badges would not transfer. Seems as if someone sort of skill farm with account cloning. Not certain but thanks very much on letting us know that it is still under discussion.
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