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Big644437's avatar
1 year ago

Cross Progression Console Default Incorrect

Are any cross progression issues being addressed yet or is it still too new? I had my xbox and switch accounts linked to my PC account (main) and only my switch account was merged which I only played a game or two on and not my xbox account with more progress on it. Can this cross progression be fixed?

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @Big644437,

    Was your Xbox previously linked to a different account? That's typically what we see if you're not getting any progress from a particular account.

    Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. 

  • No, this has been my only account as far as I'm aware. Would there be any way I can check that?

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