Forum Discussion

MessyMike16's avatar
MessyMike16
2 years ago
Solved

Cross progression fix

I used to play on Nintendo switch but moved to Ps5 I had good badges that I didn’t have on the switch and just lost all game data that I ever played the other season is EA gonna fix that or do we jus...
cross-progression
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Hey @MessyMike16,

    Stats are not merged with Cross Progression, so you'll see the stats from your primary (highest level) account. Badges are similar, with certain badges on a non-primary account not showing up afterwards.

    Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.


    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

    We will communicate further about this investigation and its outcome at a later date.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @MessyMike16,

Stats are not merged with Cross Progression, so you'll see the stats from your primary (highest level) account. Badges are similar, with certain badges on a non-primary account not showing up afterwards.

Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.

If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.


For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

We will communicate further about this investigation and its outcome at a later date.

  • lumpylem's avatar
    lumpylem
    2 years ago

    So does that mean the battlepass badges from season 15,16 and 18 aren't gonna show my account that I've maxed them because I did on one of the accounts but it's been reset to 1 when the accounts merged but I still have the reactive skins 

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