Forum Discussion

2 years ago

cross progression issues

For some reason without my knowledge or consent, my PSN apex legend account was synchronized with an old ea account of mine, one that i do not want to interact with anymore, and so, i cut the link fr...

cross-progression

EA_Mako

Community Manager

2 years ago

Hey @Kaimon76,

Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. If you link your platform to a different EA account, you'll lose access to that progress.

As you linked your PSN to a different EA Account, you'll need to re-link that to the original EA Account to try restoring access to that progress. I'm afraid it's not possible to transfer the content from one EA Account to another.

If you run into any trouble re-linking the original accounts, please contact support directly so they can take a look.