Crossplay Issues (Xbox Child Acct + PC)
Hello, We've been trying to play Apex Legends with an Xbox Child Account + PC account. Xbox account has Live Gold and plays Apex Legends with multiple friends (on Xbox). I disabled all of the child...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @CitrusBandit13,
Have you checked to see if cross-play is enabled under the Xbox Privacy settings for that particular account? In addition to the Child Account Family Settings there's another place where you can enable/disable cross-play as well. To see if it's enabled follow the steps below:
- Go to your Xbox settings
- Scroll to Account and click on Privacy and Online Safety
- Click on Xbox Live Privacy
- Click on View Details and Customise
- Click on Communications and Multiplayer
- Change "You can play with people outside of Xbox Live" to unblock.
Let me know if you're still running into the same issues with the Child Account afterward. Thanks!
/Kent
I changed all Xbox family settings to unrestricted/adult, ensured Xbox settings crossplay is enabled and can add friends (he already plays crossplay with PS4 players in other games too...). Then only thing I can find that looks fishy is that the crossplay enable/disable is greyed out.
So far we've gotten PC + Xbox Adult account working, but not PC + Xbox Child account.
- EA_Kent
Hmmm, got it. Just to make doubly sure, you checked and made sure the Child account isn't connected to the same EA Account as your own Xbox account?
/Kent
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