Crossplay Issues (Xbox Child Acct + PC)
Hello, We've been trying to play Apex Legends with an Xbox Child Account + PC account. Xbox account has Live Gold and plays Apex Legends with multiple friends (on Xbox). I disabled all of the child...
Forum Discussion
I changed all Xbox family settings to unrestricted/adult, ensured Xbox settings crossplay is enabled and can add friends (he already plays crossplay with PS4 players in other games too...). Then only thing I can find that looks fishy is that the crossplay enable/disable is greyed out.
So far we've gotten PC + Xbox Adult account working, but not PC + Xbox Child account.
EA_Kent
Community Manager
Community ManagerHmmm, got it. Just to make doubly sure, you checked and made sure the Child account isn't connected to the same EA Account as your own Xbox account?
/Kent
- @EA_Kent
Yes, thanks for the responses... I even went so far as to create a NEW Origin account on PC and try adding the Xbox Child Account... Still having issues.
The XBox Child account can see PS4 players when playing a match, but our friend requests won't go through.- EA_Kent
Hello
We are having a similar issue. Our son plays Apex on his child account and cross plays with other Xbox one friends with no problem ...but he wants to cross-platform play with friends on PS4 and is unable to. His cross-platform 'enable/disable' button is greyed out.
I'm feeling sad and cross because two separate EA advisors on two separate chats ( back on the 7th and 8th of October) told me it was simply a matter of time and because it was in Beta it was being rolled out slowly and he would get the function. Today, after he's waited patiently, another chatbox advisor has said they can't help and referred me to this thread!
Please can anyone help?
Jill
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