Forum Discussion

4 years ago

Deleting Apex PC ID

I was playing on Xbox and then decided to try the game on PC. I have then switched back to Xbox. How do I delete the Apex account that I created on the PC? I deleted the game but I think the Apex ID ...

CompuuterNerd

4 years ago

Hello

Im having a problem with my EA/Origin/steam account, im not too sure what the actual problem is. but I was able to play on my account for a little and then it asked to register one time when I was getting on to play. So i typed in my account information and it said it was linked to a steam account that wasn't mine. So i disconnected my steam account from my EA account. And now when I try to log in it says that since my account was already connected to another account, I cant use the same email. There wasn't much on this account, no money spent. But i just want to be able to play on my actual email instead of a fake one which I will make if there is no fix. thank you.

EA_Mako

Community Manager

4 years ago

Hey @CompuuterNerd,

If you were playing for a while and suddenly found the account was linked to a different email that you didn't recognize, I'd definitely suggest going through these security steps to make sure no one else gained access to the account.

After that please reach out to an advisor so they can take a look over the account(s) with you to see what may have happened. They'll need to verify a bit of extra information about the account in order to make any changes, so that's not something we'll be able to do on the forums directly.