Did not receive apex coins
I purchased $60 worth of apex coins through steam and have not received them yet. I was charged by steam to my bank and that transaction went through. Then Apex took the money out of my steam wallet...
Forum Discussion
@SibrNtic Please keep in mind that it may take up to a few hours up to a day before any in-game content is visible for you in your account.
If you have yet not received your coins within 24 hours then please contact the support here:
https://help.ea.com/en/contact-us/
Sometimes a restart of your game and/or your device may help.
If you have yet not received your coins within 24 hours then please contact the support here:
https://help.ea.com/en/contact-us/
Sometimes a restart of your game and/or your device may help.
i have not had it for like a hour i have contacted em but i dont have proof exept the fact my team wlalet has 0.67 p in it what do i do
- @264pd87gexcr Make screenshots of your receipt in Steam where it shows your purchase and most importantly ‚Transaction ID‘
Guys wait 24 hours and then you can open a ticket... Sad but true.
Screenshots I made in preparation
1. Open Steam
2. Click on your name in the top right corner and then 'Account details'
3. Click on 'View purchase history'
4. Click on your In-Game purchase
Should look something like this:
Also keep your SID ready from inside the game. It's in the lower left corner on the main menu.
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