Forum Discussion

SuperSonicAlex1's avatar
11 months ago

Duplicate email

Is there a fix or am I stuck like this ?

So I am wanting to play apex and it says duplicate email when I enter a new one I just made and when I enter it it says “duplicate email” even though it has no connections to the one I no longer have access to this is a fresh new email I made I dont know why this is happening is there a fix ?

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @SuperSonicAlex16,


    Where exactly are you entering a new email? Are you creating a new EA account? Or you're playing on a different platform?

    If you could share a screenshot of the page where you entered the email, that would help us identify what's going on. When sharing the screenshot, please make sure to hide any personal information.

    Thanks, 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,792 PostsLatest Activity: 5 days ago