Forum Discussion

6 years ago

DXGI DEVICE REMOVED & HUNG Errors

The game crashes with an error ‘DXGI_ERROR_DEVICE_HUNG I have clean installed the Nvidia driver and I have the latest version of the driver. I clean installed the Game Ready driver earlier and the cr...

EA_Kent

Community Manager

6 years ago

@BlothHoondr4

Thanks for following up!

Would it be possible to try rolling back to an earlier driver to see if that makes any difference at all? These errors should have been fixed with a new driver earlier this year, but I'm wondering if it's started happening again on more recent drivers.

Let me know if installing a previous driver has any impact.

/Kent

BennSauna

6 years ago

The weird thing is that these errors were occurring on RTX cards before and are now happening on GTX cards. I’m temporarily reduced to a gaming laptop with “only” a GTX1060 and getting these errors. OP has a 1660Ti, neither of which are RTX cards. I’m running the latest nvidia drivers.

HansBurgers
6 years ago
Anyone? I'm still getting this issue even after reinstalling the game.
EA_Kent
Community Manager
6 years ago
Hey @HansBurgers.

What type of video card are you running in your PC? Could you grab a DxDiag and attach it here so we can take a look?

/Kent
BlothHoondr4
6 years ago
No luck here as well. I am still getting this error daily. So frustrating.