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DeymanC's avatar
3 years ago
Solved

DXGI ERROR DEVICE HUNG - AMD Radeon RX 5600 XT

I've seen other posts for the same issue, but none have helped fix this.
I tried changing driver to older version or latest, tried few other tweaks people mentioned around. Error persists.
Sometimes happens as soon as main menu is up, sometimes after few minutes of starting, sometimes during a match.
This error started showing up after season 12 was released.
Haven't seen any official statement about this crash, even though it seems number of players that have this error/crash is not small.

  • @EA_Kent i think i've resolved the issue.

    I've noticed that when the crash occurs GPU load goes to 100% and GPU clock jumps up too 2000+ MHz.
    I tweaked around with GPU power and clock settings, and raised max voltage a bit. Was around 950 i think, i bumped it up to 1020 mV, and frequency from 1750 to 1820 MHz.
    Allowed fans to spin faster to be able to cool the extra heat coming from extra voltage.
    And the crashes stopped. At least no crashes happened during around 1h play i did. Considering that crash would happen in matter of minutes i think 1h is considerably longer.

    Not sure if something happened with my GPU, or the game started requiring more power from GPU, but this definitely affected the crash.
    I'll post an update after couple of days when i manage to play longer (few hours daily), if the crash happened again or not.

44 Replies

  • In a forum of AMD i found this

    Can you ry that ? i Will !

    Today one person on AMD from Apex said that there is another possible fix:

    • start -> turn windows features on and off
    • locate "folder" with name "Legacy Components"
    • tick folder
    • expand and tick direct play

    Did it today, played for like 3h, no crashes so far.

    Also somehow the same person says that 5700xt can push 170+ stable FPS and the only difference from my setup to his is AMD 5series CPU vs mine 3series despite the fact that in Radeon in game overlay Apex uses 99% of my GPU most of the time and barely 50% of CPU at any given time... Apex is just AMD's kryptonite

  • I reply to my selft
    Didint work still crashing every time ONLY In apex legends.......

    Team are working on this issue ????

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