Forum Discussion

MurphyseSmurphy's avatar
MurphyseSmurphy
5 years ago

dxgi_error_device_hung constantly since fight night

Hello Guys, I'm aware that there has been a patch recently (14th i think) that was supposed to fix the constant crashing problem eversince the fight night event. However, my game still keeps cr...
Konform103's avatar
Konform103
5 years ago
@MurphyseSmurphy so far with R4THOS we have tried to change some values in the DX control panel which didnt work.. reading people's dxdiag there seems to be errors present like Corsair.Service.DisplayAdapter (in his case) which is kind of a hardware monitoring.. this type of software really needs to be avoided at all cost if you are having this device hung error

in another person's dxdiag i noticed alot of live kernel (LKD_0x141_Tdr:6) errors which perhaps have to do with power delivery or some kind of driver problem..

there's many video's on youtube and they all have 1 thing in common and that is to change the tdr value in windows registry.. i think if you do it you have to do it properly there are many values like tdrlevel, tdrdelay and more.. also this is a workaround not the solution to why the card is timing out (windows will timeout and reset your videocard if it doesnt respond within 2 seconds)
MurphyseSmurphy's avatar
MurphyseSmurphy
5 years ago

i don't know exactly what the problem (in my case) is. As the constant crashing startet with the fight night update I suspect it might be something they changed with the event?

Before that i did not really have any problems with crashing (on a constant basis), as the game crashed maybe once a month or so (if even)

As I have no knowledge or experience whatsoever with coding or analyzing these error logs myself I am dependent on EA to fix this, I don't want to mess up anything by doing whatever.

I have no Idea what might cause the card to time out like this.  
I do not think that I am using any Corsair service display adapter and I also never experienced any problems in other games (that might have to do with power delivery)

Do you think changing values in the registry will help ? I've seen this suggestion before but as it is not a fix but only a work-around (and doesn't solve the problem) I did not implement it yet.

  • Konform103's avatar
    Konform103
    5 years ago
    @MurphyseSmurphy yes i advice not to touch the registry if you dont feel comfortable doing that (also might brick your system).. R4THOS also made a change and his pc crashed.. this is why this tdr is there in the first place to prevent a crash..

    so the real root of tdr error wont be solved this way..

    btw can u also post a dxdiag.txt?
    • MurphyseSmurphy's avatar
      MurphyseSmurphy
      5 years ago

      Hello,

      @Konform103  thanks for your input, I don't think I will touch the registry as I do not know my way around in there at all.


      here is the dxdiag, I hope it can help. 
      PS: just did a gpu driver update via Windows Update Center, don't know if it changed anything yet.

      EDIT: the update in update center did not change anything, still crashing sadly....

      Thank you for your help mate, appreciate it!

      • R4TH0S's avatar
        R4TH0S
        5 years ago

        Try reinstalling the GPU Drivers, use DDU to remove the old drivers. It worked for me 🙂

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