Forum Discussion

GalliumDeath's avatar
6 years ago

DXGI Error Device Hung Fix

If you are getting the device hung error I was too. Hopefully this fix works for you because it worked for me. My game is now stable with the latest patch of season 4.

Go and download a program called DDU – Display Driver Uninstaller. https://www.guru3d.com/files-details/display-driver-uninstaller-download.html Download the latest driver for your video card as well so it is ready to go. Run DDU and I recommend just using the standard settings. This program not only uninstalls your video drivers but subsequently all associated files with said driver that are normally not uninstalled. It goes way further than just uninstalling your video drivers yourself. After removing your drivers and files restart your computer. Install your newly downloaded video drivers. Then restart your computer again and play a few games in Apex.

I hope this solved your problem as it fixed mine. I have a Ryzen 7 3800x with and 2080ti. My friend was smart enough to suggest this to me. So far I have 5 stable games in a row, as before I was crashing in my first game of the day or second game consistently since patch.

13 Replies