Forum Discussion

xpl0its's avatar
5 years ago
Solved

EA - Unfair - Network Disconnect & Abandon Penalty!

Hello EA,

I've had several times now in the past few weeks Network Error Disconnects, and because of the Network server issues/errors, I still also received an abandon penalty for leaving the game.

This happened once a few weeks back in Ranked, and I lost points plus the abandon penalty of 10 minutes.

Today as I type this, just 5 minutes prior, there was a network error in Arenas, everyone on the map froze, then the game kicked us off the map, with a network connection error message that appeared on the screen and then I also received a 10 minute penalty.

Seriously, this needs ASAP fixing, of at least removing Abandon Penalties of 10 minutes, since it's assumed fixing the network issues aren't going to be resolved anytime soon.

People are not going to appreciate these penalties when we've done nothing wrong.

So sad... šŸ˜®

27 Replies

  • No EA it’s not a problem with his connection you guys blame things on the user instead of trying to fix it? that’s a real good strategy for getting new players lmao you can restart your router and reconnect to wifi 1000% times i’ll still get kicked out of a match for being ā€œout of sync with serverā€ then a 10 minute delay it literally just send me to the lobby every other game works fine my connection isn’t the problem it’s something on apex’s end that needs to be fixed but of course you won’t do * about it * your game you don’t even care enough about the people who play it to fix it

  • The fact you can get an abandonment penalty for connecting issues and not pressing quit in game is a major flaw.

  • I am trying to report a bug in your game because my account is getting ruined by your servers(I am getting disconnected and then getting AFK penalty like I left the game)
    Your troubleshooting guides are not helpful as I've tried the steps and I can't find any solution. Your system might get my main account banned because of your issue. I don't know what to say or do but I'm scared of losing my progress and all the money(REAL money) I spent on game. Can you do something about the penalty??? @EA_Darko 

  • @EA_Darko Why you even sounds like it's OUR connection's problem instead of ur servers seriously? How many time does he and the rest of us have to tell you guys that it's not our problems at all. Why are you telling us to do anything, when the problem doesn't even come from us. Sincerely EA, what is ur your problem.
  • Exactly. I don't even care that the servers are bad anymore I've accepted that. What pisses me off is me getting a half an hour penalty because my internet isn't the best. I swear it cannot be that hard to just fix it so you don't get a penalty for having like a code shoe or crash or disconnect. Anyone in this community can spend literally like 2 days learning about code to then know how to fix this It's absolutely disgraceful that EA and Respawn can't manage to fix this clearly undeserving and hateful penalty, it's almost like they aren't going to change it out of SPITE! I'm all for players leaving matches early getting punished, but for internet or server issues? That's just insult to injury. I doubt those backstabbing money hungry weirdos are even reading this.

  • @xpl0its It's def the EA servers. The guy replying saying it's your connection is a clown tbh. We always have disconnect issues etc ONLY with apex and especially in "Ranked" matches. My connection is amazing, otherwise this would happen with everything I play which it doesn't. Fix this mess.. it's 2024 and still an issue.
  • Yeah. I just had this happened from my connection timing out while I was loading into a game. The abandon penalty for an issue that created an unintentional DC is stupid. This low-key makes me not want to play the game anymore out of fear that I'll get the abandon penalty and just waste time. We want to play, not wait around when the honest player is punished for something that isn't even their fault. 

    Also can we please just bring back the normal trios. The updates lately have been dumb and I miss the regular apex duos and trios. What's up with this revival stuff.