Solved
Ea account was banned
I got back the apex account, and then changed the ea account to be banned. They didn't write any questions and banned me. Then I went to EA customer service and he said he would wait for their news....
@showkoala1 Unfortunately any account-related issue, (such as bans), cannot be handled on the forums. You would have to wait for EA Support to get back to you.
You can also follow this article here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
