Forum Discussion

4 years ago

Solved

EA Apex account recovery after PSN ban

So I got banned on main PlayStation account which has all my stats for apex on there. Apex is my top three played games right now. I was wondering if there is a way to recover Tht EA account nd attach it to my new current psn account?

[CM - Edited title for CAPS]

EA_Mako
3 years ago
Hey @beanbagpatoking,

If your PSN account has been banned, you would need to reach out to PlayStation Support to discuss that with them directly.

While you're welcome to check through these steps regarding unlinking an account, do keep in mind that you would not be able to link a new PSN account to the same EA Account.

Any progress you've made would be locked to that account and cannot be transferred otherwise, so addressing that initial PSN ban would be the best approach in this case.

8 Replies

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E9ine_AC
Hero+
4 years ago
@Djthekid213 Hey there, when it comes to bans or suspensions made on an account the forums are unable to assist with this problem. CM here do not have access to that information it is only something the Terms of Service teams can address.

https://answers.ea.com/t5/General-Feedback/What-to-do-if-your-account-has-been-suspended/m-p/10027038#M71572
beanbagpatoking
New Novice
3 years ago
Could you find anything I’m in the same problem
EA_Mako
Community Manager
3 years ago
Hey @beanbagpatoking,

If your PSN account has been banned, you would need to reach out to PlayStation Support to discuss that with them directly.

While you're welcome to check through these steps regarding unlinking an account, do keep in mind that you would not be able to link a new PSN account to the same EA Account.

Any progress you've made would be locked to that account and cannot be transferred otherwise, so addressing that initial PSN ban would be the best approach in this case.
beanbagpatoking
New Novice
3 years ago
That’s why war zone is better
EA_Mako
Community Manager
3 years ago
@beanbagpatoking
It doesn't sound like you have other questions about this, so since it was a bump of an older thread I'll be locking it here, thanks!
beanbagpatoking
New Novice
3 hours ago
Is it possible to get back a account that was banned PlayStation
beanbagpatoking
New Novice
2 hours ago
I remember the account name still
Midnight9746
Hero+
2 hours ago
beanbagpatoking You could try appealing the ban on the account, however when Cross Progression merge was rolled out to players in October of 2023, any banned account was excluded from the Cross Progression merge.

Furthermore, I'll be relocking this thread since it is a bit old.