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hanas4's avatar
hanas4
Seasoned Novice
1 year ago

EA ban system abuse

I had a match couple days ago,i kept getting harrast by a player only because of my gender,he kept harrast me say me go kitchen women ,while i was trying to play and make top2 with other squad mate.that person entire match harrasted me through voice chat and keep trash talk me because i am woman.and i had enough msg him back so he shut up.but i am the one getting banned.because this person abuse ban system because EA doesnt care about toxicity shouldnt be allowed its only me who is getting banned and let him be because he doesnt message any bad he just harrasts people in voice chathow am i the one who s bad and he just go away and keep talk sexist harrasts people and people who had enough like me gets banned because he keep provocates and reports.

2 Replies

  • Hey @hanas4 

    I'm sorry to hear about your experience, toxicity has truly become a problem in online games nowadays.

    If you were actioned for something you did in-game then there isn't really anything that can be done here on AHQ, as this is a community forum.

    If you disagree with the action taken to your account, then you'll need to reach out to the TOS team.

    More information on how to get in touch with them can be found here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

    The best course of action you should take whenever someone is acting in such a manner is to mute them in-game and to report them.

    In general, it's best not to interact with these players, as they want to see a reaction from you.

    I get that there is a need to defend yourself, and in some cases players will insult the one that is harassing them, but keep in mind that the rules apply to all the players, regardless or not someone is harassing them.

    So if you ever encounter something like this in the future, I'd highly recommend to just ignore/mute them and report them, rather than engaging with them.

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