Forum Discussion

3 years ago

Solved

Ea banning my account for no reason

So ea banned me for no reason at all . I changed my password and the app didn't accept my new password so I kept changing it and this stupid app of yours kept refusing my new password and then thay b...

XHelperZ
3 years ago
@lucifer_asg
I'm not going into an all legal thing here, but do note that private companies are allowed to restrict internet access from other countries, they wouldn't be violating any laws. (IANAL)
Either way, these types of issues aren't handled on AHQ as it's a matter between you and the ToS team.
You can contact them for more information about your ban, refer to this article: https://help.ea.com/en-gb/help/account/information-about-banned-or-suspended-accounts/

lucifer_asg

3 years ago

I don't care that they banned a hole country but you know it feels bad when every single company bans your country because of a stupid law and then they don't even bother to unban it after that law gets removed . Also when I click on contacting support it says my account is banned and I can't access support team or even a real person it just directs me here

XHelperZ

Hero+

3 years ago

@lucifer_asg

I don't think they've banned any specific countries, seems a tad unlikely to me.

If your account got banned then you should still be able to contact the support team via this page: https://help.ea.com/en/contact-us/

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