Community AdminThat’s the point of asking this question it won’t allow us to link our account to EA it will always say credentials expire reset password.such we already did multiple time with a day or two in between changes and the same still comes up expired credentials.
I've been going through this all day, and here's what I've learned; If you can't log in using the original email that you set the account up with many, many years ago, you can answer a list of questions. Date of birth, billing address, last four of credit card on account, and two ea titles you've bought (using the locked xbox account) with their dates of purchase. I wasn't able to pass the test after several tries, probably because I used a bogus birthday just to rush through the set up.
I was told by EA that I would have to change my gamertag, but I don't know if they mean literally just changing the name or opening a new Microsoft account. I think I may have to choose between not playing any ea games, or switching my xbox account and losing every other game I have owned in the last 20 years.
Oh, I forgot to mention, I also contacted my old work and activated an old email address I haven't used since 2013. It says it's connected to an account, but so far I'm not getting any replies when I enter it.
Yeah it is so annoying I have not played for weeks we'll actually I have not played at all
I've just encountered this problem and it's pretty frustrating.
Wow what an absolute help your answer is. Tell me are u always this worthless ea?
its so sad that you guys cant fix this problem i keep trying to log into ufc 4 to play with my buddy and it keeps saying your account has expired and everytime i try to reset the account it goes right back to saying its expired i want EA to understand if they dont resolve this problem im not getting another EA game ever again you guys are just a waste of money and a waste of time you guys dont help us you make things worse
I'm having the same problem. I tried the other methods in here that worked for other people but it isn't working for me. I can keep my long time Xbox profile but no be able to play EA games online, or I have to make a new Xbox profile to play EA games online. Really awful service from EA.
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