Forum Discussion

Aqua_Chopper16's avatar
Aqua_Chopper16
5 years ago

EA credentials are expired and need to be updated

Every time I try to connect my EA and Xbox account it says “Your EA credentials have expired and need to be updated. Please reset your password.” I already tried resetting my password and it didn’t ...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago
@Aqua_Chopper16 Hey, it looks like your posting account isn't attached to a console account, so if you're resetting the password for this account, it won't help.

You can try logging in with any other email addresses you have, and try to reset those ones.

This page will also show you console accounts connected to whichever EA account you're logged into: https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_US
gahbahgivo1's avatar
gahbahgivo1
2 years ago

its so sad that you guys cant fix this problem i keep trying to log into ufc 4 to play with my buddy and it keeps saying your account has expired and everytime i try to reset the account it goes right back to saying its expired i want EA to understand if they dont resolve this problem im not getting another EA game ever again you guys are just a waste of money and a waste of time you guys dont help us you make things worse

  • GoopleMcScrumpl's avatar
    GoopleMcScrumpl
    2 years ago

    I'm having the same problem. I tried the other methods in here that worked for other people but it isn't working for me. I can keep my long time Xbox profile but no be able to play EA games online, or I have to make a new Xbox profile to play EA games online. Really awful service from EA. 

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