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PD120
2 years agoNew Novice
So i can just send an email to that mail?
EA_QueenBee
Community Manager
2 years ago@PD120,
You should be able to send them a ticket via the steps there, yeah. Let me know if you're having any issues, and if so, what issues you're having exactly.
You should be able to send them a ticket via the steps there, yeah. Let me know if you're having any issues, and if so, what issues you're having exactly.
- PD1202 years agoNew Novice
I just sent them an email yesterday, so now i just have to wait, do they reply if they see the email?
- EA_QueenBee2 years ago
Community Manager
They'll reach out once they've finished looking into your cased. You can always check the status of your case here. Just be careful not to resume it; doing so will pull it out of the queue and it'll take longedr for them to get back to you.
- PD1202 years agoNew Novice
I sent them an email, but i still dont get a new case opened on EA Help site, is it normal?
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