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EA_QueenBee
Community Manager
2 years agoThey'll reach out once they've finished looking into your cased. You can always check the status of your case here. Just be careful not to resume it; doing so will pull it out of the queue and it'll take longedr for them to get back to you.
PD120
2 years agoNew Novice
I sent them an email, but i still dont get a new case opened on EA Help site, is it normal?
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