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alarosa10's avatar
alarosa10
Rising Newcomer
8 months ago
Solved

EA says Steam and Xbox accounts are linked but Xbox account isn't connected

Hey there, so basically I had to play chess with EA/Google/Xbox to be able to set up accounts properly. I transferred my Xbox account that I wanted from an old EA account when it was linked and I re ...
  • EA_QueenBee's avatar
    8 months ago

    Hey alarosa10​,

    All of your Apex progress is stored on the EA account level, so if you unlinked your Xbox and linked it somewhere else, all that progress doesn't carry over with it. It's mentioned in our account unlinking article as well as the disclaimer you get when you unlink a platform:

    When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress won’t transfer over.

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