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BryceCakey's avatar
BryceCakey
Rising Novice
28 days ago
Solved

Never have received an Heirloom or Shards despite playing since launch.

I've been playing Apex Legends since drop, well before heirlooms we're even a thing and have opened thousands of apex packs. Not once did I receive any original heirloom or heirloom shards, I'm just wondering if this is a glitch? I'm not mad I'm just at the point where I'm not even excited for them anymore. Thanks. 

4 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hello BryceCakey​,

    there's a safety build into the game that every account will get heirloom shards latest after the 500th pack. You can read up on this here.

    If you haven't received any yet, you just haven't opened that amount of packs yet.

  • BryceCakey's avatar
    BryceCakey
    Rising Novice
    28 days ago

    Does it reset after the season ends or something? Because I know I've opened well over 500 apex packs, even buying packs in the past to ensure it and still nothing. 

  • BryceCakey's avatar
    BryceCakey
    Rising Novice
    28 days ago

    Thanks for that! I think I'm just Gunna take my L on this one. Thank you for the help though!

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