Forum Discussion

Seasoned Newcomer

1 hour ago

Never have received an Heirloom or Shards despite playing since launch.

I've been playing Apex Legends since drop, well before heirlooms we're even a thing and have opened thousands of apex packs. Not once did I receive any original heirloom or heirloom shards, I'm just wondering if this is a glitch? I'm not mad I'm just at the point where I'm not even excited for them anymore. Thanks.

missing content

progress issue

1 Reply

EA_Pythia
Community Manager
1 hour ago
Hello BryceCakey,

there's a safety build into the game that every account will get heirloom shards latest after the 500th pack. You can read up on this here.

If you haven't received any yet, you just haven't opened that amount of packs yet.