Forum Discussion

Not applicable

4 years ago

Solved

EA won’t respond to my ticket

I spent well over 80 dollars on Apex Coins in Apex Legends, and the coins never came into my account even after doing everything I was told to by Microsoft support because EA won’t respond to my tick...

EA_Illium
4 years ago
Hi @7xnkp9lcbpt6

For missing purchases, in-game content, and account issues you will want to speak with our support as we are unable to assist with these on Answers HQ. For purchases make sure to share your Purchase Information, so they can look into this further.



EA Help on Twitter

https://twitter.com/EAHelp



Live-Support

https://help.ea.com/en/contact-us/



Thanks!

EA_Illium

EA Staff (Retired)

4 years ago

Hi @7xnkp9lcbpt6

For missing purchases, in-game content, and account issues you will want to speak with our support as we are unable to assist with these on Answers HQ. For purchases make sure to share your Purchase Information, so they can look into this further.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Thanks!