Hmm,
Okay i assume your all running 64bit OS because thats what modern systems run, have you all tried running Apex in Admin mode?
Community Admin@TTV_MACzRevamp That's really not helpful. Many players log in without experiencing this EAC issue and the affected numbers really make this seem to be a local issue.
However there clearly is something going wrong here, and considering that one of the troubleshooting steps that can help is to run in admin mode, it looks like some sort of permissions issue/communications block could be a factor here.
Security software may be a factor, but it may not, but gathering info from folks affected may help with finding exactly what's going wrong.
@EA_David It seems you did not read any of my previous messages where I have stated that I used all available methods you provided and it did work after multiple different attempts of just messing around with the game and EAC. I would say it's not helpful that you are dismissing this issue and assuming that this is a local issue when I know none of the other people on this thread. I personally live on the east coast, how about everyone else? You also said many players log in without an issue however that also dismisses the many that can't log in due to this issue. Don't just skim through my comments and assume I have nothing but unintelligible rambling because that in itself is unprofessional and doesn't help. Since money is such an important issue over the game's state of being for your team I will be sure to uninstall and have my friends uninstall as well, (I am referring to your overpriced events that lack content). If you don't like what I have to say then fix it.
Community AdminWe did read the previous posts, trying "all available methods" is not illustrative without you giving specifcs. You now mention getting it working after "messing around", which would indicate that it is indeed something local. Any details you can provide of what you tried may help us lock down what's happening.
We're not dismissing the issue, we're trying to find out extra factors that could be leading to this. Dismissing it would be saying that it's a purely game-side issue when that doesn't appear to be the case.
Let's keep on track, our concern is to help folks affected by the issue. Feedback on the game's business model is welcome, but please keep it to the appropriate areas.
Please fix this, this error only goes away after a few restarts but comes back right after I close the game. It's starting to get really annoying, and I just want to play this super cool game where I still have an unfinished battle pass
Community Admin@MSC_Kokomanreal Thanks for the post,can I check what exactly you restart repeatedly to get through. Also can I check what this started?
Hi there i'm having the same error starting today. I came here looking for a solution and so far i've tried a repair, re-install adding permissions to my firewall and ran the game as admin. So far none of these posible solutions have worked. Is this a known problem and are you guys investigating? I was really hyped about king's canyon after dark but sadly i cannot play, same a the other folks here. Any other tips or tricks i might try out?
@EA_David Well, to be honest, this started with a motherboard and CPU upgrade, but I then went back to the older ones and it didn't work either. I also tried reformating my system SSD
I had the same problem, in EAC: "Please use 32bit version of the game" and few minutes later in the game it was kicking me of games or dragging me in the main menu.
I completely shut down firewall of windows defender, the public and private (im running windows 10) and disable the few securities of my antivirus (eset nod32).
I created a shortcut on my desk and tried to run the game on administrator mode and it worked finally after few weeks of struggling with this.
I hope to not have this appearing again
Community Manager
