Forum Discussion

sefabesir_aep's avatar
sefabesir_aep
4 years ago
Solved

Easy AntiCheat Service Update Failed.

Hi everyone.I've been getting this error 'Service update failed.' for 2 weeks. What can I do? I have enough space in my computer. Reinstalled EasyAntiCheat.  I tried repairing game and easyanticheat....
  • PePoTR's avatar
    PePoTR
    4 years ago

    This problem seems to be specific to the "Safe Internet" (Guvenli Internet) profiles in Turkey. 
    Recently it has been made mandatory for internet service providers in Turkey to enable "Safe Family Internet Profile" (Guvenli Aile Internet Profili) for all new internet connections.

    And the safe internet profiles block the Easy AntiCheat Service!!!
    Users can disable safe internet profiles via SMS messages to their ISP's or by calling the customers services hotlines to opt out.

    In the mean time, I think EA should contact Turkish ISP's to have the Easy AntiCheat services IP's removed from the blacklists of the Safe Internet profiles.

Tradables's avatar
Tradables
4 years ago
@sefabesir_aep Hello
Have you tried the following?
1. Update windows / system drivers
2. Tried repairing your game?
3. Turn anti virus off and run? It very well could be your anti virus blocking EAC
4. Run Apex Legend as Administrator
5. Re installing the game

EAC failures can come from corrupted game files which will not allow EAC to operate properly. Can come from failed updates or moving apex files from one location to another.
sefabesir_aep's avatar
sefabesir_aep
4 years ago

Yes I tried all of these solutions. But I'm still getting the same error. I don't use antivirus anyway. I've never updated my Windows until now, but I've been playing for 2 years without any problems.

  • Tradables's avatar
    Tradables
    4 years ago
    @sefabesir_aep
    Have you tried rolling back the Windows update and trying to play again? It could be a problematic Windows update that's triggering EAC to fail. (Possibility)
    • sefabesir_aep's avatar
      sefabesir_aep
      4 years ago
      @Tradables I don't think it has anything to do with windows. It's been fine for years, but I haven't been able to log in for 2 weeks.
      • Tradables's avatar
        Tradables
        4 years ago
        @sefabesir_aep Just the windows update.
        Updates can be faulty. You can rollback your pc to a local restore point if you have one from a recent point.

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,045 PostsLatest Activity: 3 seconds ago