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sefabesir_aep's avatar
sefabesir_aep
4 years ago
Solved

Easy AntiCheat Service Update Failed.

Hi everyone.I've been getting this error 'Service update failed.' for 2 weeks. What can I do? I have enough space in my computer. Reinstalled EasyAntiCheat.  I tried repairing game and easyanticheat. The easyanticheat link in the link doesn't work either. Sorry for bad english.

  • PePoTR's avatar
    PePoTR
    4 years ago

    This problem seems to be specific to the "Safe Internet" (Guvenli Internet) profiles in Turkey. 
    Recently it has been made mandatory for internet service providers in Turkey to enable "Safe Family Internet Profile" (Guvenli Aile Internet Profili) for all new internet connections.

    And the safe internet profiles block the Easy AntiCheat Service!!!
    Users can disable safe internet profiles via SMS messages to their ISP's or by calling the customers services hotlines to opt out.

    In the mean time, I think EA should contact Turkish ISP's to have the Easy AntiCheat services IP's removed from the blacklists of the Safe Internet profiles.

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  • sefabesir_aep's avatar
    sefabesir_aep
    4 years ago
    @PanzerGeneral_TR pardon kanka görmedim ingilizce yok bende. hala bakmadıysan yazılan cevaplara bakabilirsin. kısa bi şekilde anlattım senin hemen altındaki PePoTR de açıklamış.
  • octanenjoyer21's avatar
    octanenjoyer21
    4 years ago

    I have the latest method if it doesn't work

    1. use your cellphone hotspot to open apex

    2. After the apex opens, close it again

    3. reopen apex with your main network

    and it's done

  • AmbigousDrake3's avatar
    AmbigousDrake3
    3 years ago

    I just downloaded Apex on my gaming computer today (I have played since season one but on console or a different computer).

    When launching the game from EA launcher I would get this error....

    So after reading through a few forums I saw the suggestion to update the anti-cheat (I think that is what the "ac" in the error link is for)

    So following easy anti-cheats instructions 

    1. I downloaded the most recent anti-cheat exe file
    2. And replaced the current exe with the newly downloaded exe

    Now the game loads!!!

    (Now I get stuck on the loading screen but that's another problem)

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