Forum Discussion

2 years ago

Email Support Useless

How can I get customer support to actually respond and help me with an issue? I gifted a friend 2 skins in Apex legends weeks ago, and they never arrived on his end. We’ve tried various troubleshoot...

OldTreeCreeper

Hero+

2 years ago

@FatedLegacy

Does your friend play on more than one platform?

If you need to speak with one of the chat support advisers, this got me to live chat:

You can contact EA live support at
https://help.ea.com/en/contact-us/

Then to speak with a chat adviser choose the appropiate options:

Game eg Apex

Platform eg Xbox1

Topic eg Manage my account

Issue eg manage payment details

Recommended support option will be email or live chat at the bottom of the page.

Then you can choose to begin a live chat.
There may be some waiting time.