Forum Discussion

Fett-Fan-209's avatar
Fett-Fan-209
Seasoned Novice
7 months ago

Encryption Protocol Violation?

Error “Encryption Protocol Violation” pops up on start along with the “unable to connect to EA servers….” box.  I tried SW Battlefront (2015) and it connects fine.  I have a ps4 and a Ps5 and this er...
jnbwung's avatar
jnbwung
Seasoned Newcomer
7 months ago

same EA

xbox

hongkong

northeast

I don't think this issue is solely related to North America. Since the new version was released, this issue has persisted, and no matter what I try, nothing works.

EA_Mari's avatar
EA_Mari
Icon for Community Manager rankCommunity Manager
7 months ago

Hey jnbwung​, 
May I ask what your internet provider is? 

  • jnbwung's avatar
    jnbwung
    Seasoned Newcomer
    7 months ago

    HKBN ,and My friend in China also encountered the same issue when using China Telecom.

    Same xbox series x

    help us!!