Forum Discussion

4 years ago

Solved

Endless black loading screen since Genesis update

Since there is little response from Respawn in other topics, i'm making a new topic. After pressing "continue", an endless black loading screen appears, which doesn't respond at all; you can't clos...

Bestudo
4 years ago
no, for me, it has been fixed a while ago (20 days) thanks! @EA_Atic

Bestudo

4 years ago

Hi @EA_Atic,

Sadly, clean boot does not seem to be working. However, after the black screen loads for 10 minutes, an error occurs whereafter i can play the game relatively smoothly. This was also before the clean boot, so i don't think the clean boot had a lot of effect.

Time of this report: 7/8/2021, 09:57:27
Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language:
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GF65 Thin 10UE
BIOS: E16W2IMS.103 (type: UEFI)
Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
Memory: 16384MB RAM
Available OS Memory: 16206MB RAM
Page File: 23355MB used, 3634MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.2.3
DxDiag Version: 10.00.19041.0928 64bit Unicode

Have a nice day,
Numen

EA_Atic

DICE Team

4 years ago

Seeing the same issue after latest patch? @Bestudo

/Atic

ShinsoHD
4 years ago
@EA_Atic why dont u answer me im saying yes in every comment u do i cant even play the game ....
Bestudo
4 years ago
no, for me, it has been fixed a while ago (20 days) thanks! @EA_Atic
- EA_Atic
  DICE Team
  4 years ago
  Great to hear! @Bestudo
  
  /Atic