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ChristianJ7's avatar
ChristianJ7
5 years ago
Solved

Engine Error - Couldn't Initialize Sound

After the legacy update, I receive this error on startup of apex. I am running the game from the EA launcher. Does anyone have suggestions on a fix? 
  • ChristianJ7's avatar
    ChristianJ7
    5 years ago

    I uninstalled and reinstalled the game. It seems to be working fine now

PlanetEclipse32's avatar
PlanetEclipse32
5 years ago

With the new Season 9 update, I can't launch the game because of an Engine Error..  The message it gives says:

Couldn't initialize sound.

please make sure you have sound playback device that is enables and properly configured.

Failed in: MilesBankGetStatus

Miles output follows:

streaming source audio\ship\general_japanese_patch_1.mstr has incorrect hash - expected fc91e927 file has ebefd1be

I reset my sound settings and I'm not sure what it means by playback device enabled because my headphones are set as my main output device.  What do I do?

  • wolf109909's avatar
    wolf109909
    5 years ago
    @PlanetEclipse326 seems like the update corrupted Japanese voice files. try changing voice language or reinstalling the game.
  • wolf109909's avatar
    wolf109909
    5 years ago
    @PlanetEclipse326 just a quick confirmation, did you use EA desktop for updating or installing the game?
  • ColderCoffe's avatar
    ColderCoffe
    5 years ago

    Yeah got the exact same issue. Didn't find a solution so far

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