Forum Discussion

7 years ago

Solved

Engine Error 0x887A0005 - ID3D10Device::GetDeviceRemovedReason

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number NVIDIA GeForce RTX 2080 Enter RAM memory size in GB 32 GB What is your gamertag/PSN ID/EA Ac...

DxDiag.txt92 KB

EA_Blueberry
7 years ago
@Brokeuun

Your GeForce GTX 1050 GPU still has a driver from 2018. Please get that updated.

EA_Blueberry

Community Admin

7 years ago

@Brokeuun

Your GTX 1050's driver is from 2018. Have you tried updating that to the latest version yet?

Once updated, go to the Nvidia Control Panel (right-click on the the desktop) and make sure Apex Legends is added to the list to launch the game from your Nvidia GPU.

Brokeuun

7 years ago

???hi, look my message please

EA_Blueberry
Community Admin
7 years ago
@Brokeuun

I'm sorry for the delay. Can you upload a new DxDiag for me please?
- Brokeuun
  7 years ago
  that's it
  - Brokeuun
    7 years ago
    i don't if there is the doc
    22DxDiag.txt103 KB