Have been running into this issue since yesterday. It can happen doing any activity, at any time in the game, from initial drop to spectating after death. I have seen other posts with the same error and have tried the CCleaner and uninstall/reinstall Origin, while this clears it up temporarily, it always comes back after about 3-4 games.Doing some digging, I did find an event in my error log stating that Apex was using up 20GB+ of Virtual Memory and that is why it was shut down. I have attached that screenshot. Thanks for the help. Z

So I seem to have fixed this issue for me. I had to increase the amount of virtual memory my computer used for the drive Apex was installed on. I followed the instructions found here:https://www.tomshardware.com/news/how-to-manage-virtual-memory-pagefile-windows-10,36929.htmlI had to set it pretty high; minimum 15000 MB, maximum 30000 MBHave not had the issue since. Hope it helps someone else.I hope someone can look at this because I feel 19 - 20 GB of virtual memory usage is way too high.

Engine Error: CreateTexture2D crash to desktop

17 Replies

EA_Blueberry
Community Manager
7 years ago
Do you get this error if you turn off Nvidia ShadowPlay and then right-click on Apex Legends in Origin and select "repair?"
xXZephonimXx
7 years ago
Hello Blueberry and thanks so much for the fast reply. Shadowplay is always turned off but I have not tried the repair option yet. I will give it a go and reply later if it cleared up.
xXZephonimXx
7 years ago
Well, thanks for the help, have played 10-15 games now and no issues. Appreciate it!
Konform103
7 years ago
https://answers.ea.com/t5/Technical-Issues/How-to-make-Apex-Legends-WORK-if-you-re-game-is-not-starting-up/td-p/7453246/jump-to/first-unread-message
Hassta
7 years ago
What means 0x8007000e?

An HRESULT has three parts: some flags, a "facility" and the error code.

0x8007000e

8: Error
7: FACILITY_WIN32: ie. this is a Windows error.
E: or 14: ERROR_OUTOFMEMORY
So you process or system is overloaded.

Source: https://stackoverflow.com/questions/5351829/what-is-this-error-a-fatal-error-has-occurred-hresult-0x8007000e-error-code-0x/5352116

SOLUTION:
Did you turn off system virtual memory? I did. So turn it on agien.
This is how u do that:
https://forums.tomshardware.com/faq/how-to-manage-virtual-memory-pagefile-in-windows-10.2496510/
Akismee
7 years ago
Opening the game and it crashes
ENGINE ERROR
CreateTexture2d Failed To create texture_rt_mrt5 with HRESULT 0x8007000e:
Width: 1680 height: 1050 mips: 1 copies: 1 imgFormat: 0xc flags: 0x10180002
Konform103
7 years ago
Can you get tot the video settings and set everything to low?
Konform103
7 years ago
Maybe this works but it's not the only causing of this error.. Other causes are the video card, not enough ram etc
Hassta
7 years ago
Yes, that's why I've precisely identified which bug fixes it.
Tenjo-Tenji
7 years ago
This was happening to me (createtexture) error, however I had my page file turned off because of SSD life. Turned it back on and no crashes since. If your page file is off, try turning it on again. I used system managed size.