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ThatDudeGODLY00's avatar
ThatDudeGODLY00
7 years ago
Solved

Engine error in full screen but freeze/not responding in windowed in 30s-2mins

Hey im having issues with the game stay on. i noticed after playing it in full screen mode i would always get engine error crashes and would have to win+L then unlock my computer to alt tab out the game to see the error messages. its very frustrating as the game looks really fun but this is an issue. my Pc is very high end so its no issue on my end as far as hardware im also connected to my router via CAT6 cable with fast 100mb xfinity (specs below).

i then tried running the game in windowed mode and the first time it word perfectly i could play multiple matches and full  ques fine and no disconnects or lag. now after closing the game and trying to play again im having issues with it as it wont even last 30 secs sometimes before it just freezes and not responding. ive re downloaded the game on both my SSD and HDD.  ive repaired the game over and over but still no changes.

i dont know what todo or how to resolve this. i took a screen shot of the error as ive been looking for a solution on here and no one has one yet.

 // SPECS //

windows 10 home

CPU: intel core i7-7800x 4.4 OC

GPU: NVIDIA GTX 1080

MB: Asus Prime x299-A

RAM: Team Group 3200 DDR4 64GBs

SSD Kingston

HDD WDC

  • EA_Atic's avatar
    EA_Atic
    7 years ago

    Hey everyone,

    Thanks for all the reports, one thing that would help us a lot if you can upload a dxdiag. 

    Can you also try these troubleshooting steps. 

    • Make sure that all drivers for windows and your gpu drivers are up to date.
    • Try to do a clean boot.
    • Try running a CCleaner to remove old temp files and cache.
    • Turn off any overlay programs for example Discord or Nvidia experience.

    /Atic

9 Replies

  • Nex_inyt's avatar
    Nex_inyt
    7 years ago

    I keep getting these errors when I load in a game and it crashes even before I can hit the ground....

    I tried repairing it multiple times already... WTF?

  • jonnyboosock's avatar
    jonnyboosock
    7 years ago

    Hey all. Apex is working great on one of my pc's, but my laptop keeps getting this error with a crash on startup. It is a 2015 alienware with a gtx 970, intel i7-4720hq, and 16 gb ram. Sometimes it gets to the first screen where you are prompted to "press LMB to continue," but after that it just gets this error. Wondering if anyone has ideas for a fix.

    We have already tried:

    -uninstall + reinstall

    -"repairing" game files in origin

    -attempted to look for a user video settings file to trash but couldn't find one?

    Thanks in advance.

     

  • P600S's avatar
    P600S
    7 years ago

    Whenever i start up the game it works fine. But after 20 minutes or so my game crashes (aswell as my discord) with this error

    Engine Error
    CreatTexture2d failed for Gtx_TextureAsset_ResizeAndCopy on '(no debug name)' with HRESULT 0x9007000e width: 1024 height: 1024 mips: 11 imgFormat:0x00000053

    Any help would be appreciated, cant even play the game right now

    my specs:

    Geforce GTX 1060 Founders Edition (overclocked)
    Intel Core i5-4570 (4 core, 4 thread)
    14GB DDR3 RAM
    B85M-E MoBo
    ANTEC BP430 430W PSU
    RAIDMAX Blade ATX-298WY Black / Yellow Steel / Plastic ATX Mid Tower Computer Case
    Acer Predator XB271HU 144Hz 1440p Monitor
    Fan cooling

  • Nosezilla's avatar
    Nosezilla
    7 years ago

     the newest nvidia driver crashes it for me same error, try using 417. drivers.. 

  • P600S's avatar
    P600S
    7 years ago

    I just did, but im not sure how to check that its currently on the previous driver, is there a specific way to check? Sadly its still crashing so i just wanted to make sure

  • Critical_Bagels's avatar
    Critical_Bagels
    7 years ago

    Experiencing multiple 'Engine Errors' and another sound error on a one-time launch identical to this.

    All result in crash.

    On the latest AMD optional Drivers. (RX 590)

    Error 1:

     

    Happens at any point if changing Dynamic Spot Shadows to max.

    Error 2:

    Changed Vsync setting while in-game.

    Error 3:

    Happens soon after starting the game (only tried training) every time.

  • Msmurica's avatar
    Msmurica
    7 years ago

    I keep getting different engine errors when i try to launch the game. My PC is well above the required Specs. All my drivers are up to date.tried deleting error code file then repaired game file, still got same error code when trying to launch. Does anyone have any idea how to fix this? t

  • Nex_inyt's avatar
    Nex_inyt
    7 years ago

    Installing the game on my SSD did the trick

    Had the same problem with Anthem...

    What's up with EA games and not being able to run on my HDD

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone,

    Thanks for all the reports, one thing that would help us a lot if you can upload a dxdiag. 

    Can you also try these troubleshooting steps. 

    • Make sure that all drivers for windows and your gpu drivers are up to date.
    • Try to do a clean boot.
    • Try running a CCleaner to remove old temp files and cache.
    • Turn off any overlay programs for example Discord or Nvidia experience.

    /Atic

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